Retail Adventures Pty Ltd. Administrators Appointed

RAPL(AA) has several departments. Each has their own unique functions that contribute to our goals and success. The broad function of each department is outlined below.

Merchandising

This department has a range of key responsibilities such as buying, planning, product compliance and allocation of our merchandise. The team works very hard to ensure we get this complex mix right to insure we are delivering to customers, the products and prices that match our value of “Where everyone gets a bargain!”

Marketing

The main role of the Marketing department is to provide and support the organisation with relevant, targeted, and effective advertising and promotion of “Retail Adventures Pty Ltd. (Administrators Appointed)” brand and our product offering. The Marketing department works closely with Buying and Retail Operations to determine when and how to promote our brand in the market place. Marketing is responsible for the production of all advertising material for the company – catalogues, press ads, TV and radio commercials, utilizing these mediums to draw customers into our stores and thereby generate sales.

Supply Chain

Once merchandise has been allocated by the Buying and Marketing department, Logistics ensure that stock is received, processed and dispatched to stores in a timely and cost efficient manner. To do this, RAPL(AA) operates three distribution centres in Sydney (NDC), Brisbane (QDC) and Melbourne (VDC) with a multi-skilled team.

Property

This department is responsible for sourcing new sites for our stores. Property also ensures that we work in a safe and comfortable environment by managing pest control, maintenance of air conditioning, amenities, etc.

Human Resources

This department provides support and professional advice on people-related issues such as OH&S, training and development, remuneration and benefits, performance management, discrimination, workplace harassment, etc.

Another important function of this department is the Payroll team. Just some of their responsibilities include processing wages and salaries, maintaining employee records and the production of personnel documents.

Retail Operations

This is where the majority of our team members are employed. Retail Operations consists of our stores as well as the team members located at the National Support Office (NSO) who provide support and assistance. This department ensures our customers receive the best service with each shopping experience.

Information Technology (IT)

This department is responsible for the procurement, maintenance and support of RAPL(AA)’s computer and telecommunication equipment. IT problems and requests are logged via our IT Help Desk which operates twelve hours a day and seven days a week.

Finance

The role of this department is to ensure that the company accounts provide a true and fair view of financial performance and position of RAPL(AA). Equally important is using this information in a way that helps management make decisions that help improve and strengthen RAPL(AA)’s future financial performance and position.